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Rupa Rajagopalan
Participant
November 16, 2015
Answered

Captivate 9 Install Error

  • November 16, 2015
  • 1 reply
  • 423 views

I tried downloading Trial version of Captivate 9. But it doesn't seem to work? Any resolutions?

    This topic has been closed for replies.
    Correct answer HimanshuSatija

    Hello Rupa,

    Please try installing the Update for Visual Studio 2012 using the link below.

    Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download Center

    Regards

    Himanshu

    1 reply

    HimanshuSatija
    Adobe Employee
    Adobe Employee
    November 17, 2015

    Hello,

    Welcome to Adobe Forums !

    Please try to search in the list of all programs in start menu.and check if you are able to locate it there or not .

    If you see Captivate 9 icon , Try to launch and check if it is working or not.

    Regards

    Himanshu

    Rupa Rajagopalan
    Participant
    November 17, 2015

    I get this error

    HimanshuSatija
    Adobe Employee
    HimanshuSatijaCorrect answer
    Adobe Employee
    November 18, 2015

    Hello Rupa,

    Please try installing the Update for Visual Studio 2012 using the link below.

    Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download Center

    Regards

    Himanshu