Captivate 9 - iPhone 7 issues?

Question

Hey y'all. I have created a project that I have posted to a host. Using Safari and other browsers from laptops/tablets, the website created from Captivate looks great. But when I access it from an iPhone 7....not so much. The first page loads like this:

If you hit the play button, it does go to the first page. But the page looks nothing like in the designer/GUI or preview for mobile portrait. The page runs off the right side of the device. No matter what I do, I can't correct the problem. My only workaround is to only use 60-70% of my available viewport in the designer/GUI, which of course is not optimal. The device viewport is 375x559, but like I said, it refuses to fit within the viewport for the files posted to the host.

Any help with either issue would be greatly appreciated! Thanks!

richn70342094 · Accepted Answer

That is possible, of course. Could you try to create a very short responsive project with the same theme, to check if you have similar issues?

Well, I created a new responsive project and still have the same problem.

But...I think I figured it out...

The default text size on the iPhone 7 is goofing me up, it's dynamic, and too big. When I move the slider to a smaller text size, the text fits perfectly on my mobile site. This stinks. I'm not going to ask my users to change their phone settings.

RodWard · Answer

Did you create this project as a Responsive Design CPTX or as a normal CPTX in Captivate 9?

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