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lorrainep123456789
lorrainep123456789
Known Participant
December 10, 2015
Answered

Captivate 9 Multiple answer questions advanced action to check how many answers selected

I've set up a Knowledge Check multiple answer question that has 3 correct answers. Some user feedback is that they forget to read the instructions, so would like a prompt if they only check two possible answers instead of the full 3 required. I'm not even sure where to start with this one. Does anyone have any tips?

Thanks.

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    RodWard
    RodWardCorrect answer
    Community Expert
    December 10, 2015

    This MIGHT have been possible if Multiple Answer questions also had the Advanced Answer option which is currently ONLY available for Multiple Choice questions.  But MultiAnswer questions DON'T have this option.

    You're best bet is to allow them more than one attempt on the question and place instructions in the Feedback Failure captions that the user will see when they get it wrong.

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    2 replies

    RodWard
    Community Expert
    RodWardCommunity ExpertCorrect answer
    Community Expert
    December 10, 2015

    This MIGHT have been possible if Multiple Answer questions also had the Advanced Answer option which is currently ONLY available for Multiple Choice questions.  But MultiAnswer questions DON'T have this option.

    You're best bet is to allow them more than one attempt on the question and place instructions in the Feedback Failure captions that the user will see when they get it wrong.

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    lorrainep123456789
    lorrainep123456789Author
    Known Participant
    December 10, 2015

    Thanks Rod. That seems a bit odd to leave that functionality out of Multiple Answer. Hopefully next time.

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