Captivate 9 Object Style Manager Crashing

Question

OK - simple enough - my system was running fine and I was able to use the style manager and preferences without any issues. In the midst of developing a responsive project, I opened the object stlyle manager to reset the smart shapes defaults and it opened blank. I would not go away without resorting to crtl-alt-delete to terminate the program.

I cleared the caches and reopened Captivate. Before I opened a project, I opened the Object Style Manager to set the defauilts and found the same behavior. I went into the back end and ran the Clean Preferences bat file and reopened Captivate. The Object Style Manager is still opening blank and crashing the program. On running the task manager to shut down the program, the Object Style Manager closed earlier than the program once and uncovered a fatal error message that indicated a backup file had been created. There are no backup files anywhere (not a problem, all these errors occurred early on or even before a file was opened).

Thoughts?

Justenuf

Lilybiri · Accepted Answer

9.0.1.233, not .322I'm still using that version as well (see too much issues to upgrade my workstation at this moment). Although I have rather frequent crashes, never experienced the problem you are describing. Especially since you cleared the Preferences. Do you clear the cache regularly? Was this the first version of 9 installed on your system or did you upgrade from 9.0.0 to 9.0.1? Since it looks to be linked with styles, can you try to delete the Layouts folder in the Public documents, while CP is closed? When you restart CP, a new copy will be made from the original one. Maybe corruption is in some themes? Did you try to change a theme?

Lilybiri · Answer

Did you upgrade to 9.0.2?

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