Captivate 9 performance - editing smartshapes (Win7 64bit v9.0.2.437)

Hi all,

I seem to have struck some severe issues with Captivate freezing/lagging for up to several minutes at times, particularly whenever I try to edit smart-shapes on my slides that I'm using as buttons, especially their styles or their actions.

It was taking so long that I ended up going to perform an export of 'Project Captions and Closed Captions' to try and perform some of the changes I needed to text and format etc via that method and re-import, however that process then took about 45 minutes to complete, which is especially odd since the project isn't overly large and does not have an especially large number of captions/smart-shapes/etc (about a maximum of 13 to a slide with around 20 or so slides)

I thought this may give an insight perhaps into what's going on and indeed it does seem to have revealed something at least; the resultant word doc was 94 pages long with what looked to be each of the smartshape captions for each slide duplicated 15 times for each caption for a total of 330 per slide for many of the slides.

Now I presume that since I'm working on a responsive project that at least some of those captions relate to each of the different breakpoints, however there are only the default 5 breakpoints, though it does seem curious since the total number is a multiple of 5...

Are there any diagnostic procedures, logging, a method to get a dump of all objects on slides, or other similar way of investigating further 'under the hood' so to speak to try and figure out what's going on?

Or of course alternatively if anyone else has struck the same thing and knows precisely what's occurring?

Cheers,

-Matt.

EDIT: It occurred to me that I should add a few more details:

- the machine I'm using to do the development is a core i7@2GHz with 16GB RAM

- no files are being accessed from network shares whatsoever

- the cptx file I'm working on is a little over a week old only and seemed to be relatively ok at first

- I did utilise copy/paste to set up some arrays of smart-shapes/buttons on some slides (by copying from another slide where I'd set up a model array of the smart-shapes/buttons - it occurred to me there's a possibility there may have been something awry occur during that process perhaps?)

Thanks to any and all who may be able to cast any light on this, I'm desperate at the moment and just need to get this production finished as soon as I can.;

Cheers, Matt.

Message was edited by: Matt Gleeson