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lladdd
lladdd
Participant
June 21, 2016
Answered

Captivate 9 - Player menu option FastForward - Tooltips do not work when publishing in SWF format

  • June 21, 2016
  • 3 replies
  • 832 views

We have recently upgraded to Captivate 9. We have encountered a problem when publishing our material in SWF format.

The Fast Forward player menu option [>>] tooltips do not get picked up, and only the tooltip for the default button state displays (2x Fast Forward Speed).

The actual play speed does change, so the issue is with the tooltips only.

When we publish our material in HTML5 format, the tooltips work correctly; as expected by the playbarScript.js file:

FastForward : '2x Fast Forward Speed',

FastForward1 : '4x Fast Forward Speed',

FastForward2 : 'Normal Speed',

We examined the flash files used to create the playbar (c:\Program Files\Adobe\Adobe Captivate 9 x64\Templates\PlaybackFLA\AS3\..), and these tooltips appear to be fine there.

Does anyone have a solution to this issue?

Many thanks.

This topic has been closed for replies.
Correct answer lladdd

Even though it is not explicitly mentioned in the release notes, we confirm this has been fixed in release 9.0.2.437.

3 replies

lladdd
lladddAuthorCorrect answer
Participant
November 1, 2016

Even though it is not explicitly mentioned in the release notes, we confirm this has been fixed in release 9.0.2.437.

lladdd
lladddAuthor
Participant
August 4, 2016

This is an additional problem that occurs when the Fast Forward option is used in Captivate 9 published presentation (SWF format); and we are reporting it under this same thread as it is related to FFWD functionality. When there is audio in the presentation, and the FFWD option is clicked to speed up to 2 and 4 times respectively; and then clicked again to revert to normal speed - the audio playback is corrupted and the audio stops playing. The presentation needs to be reloaded in the browser in order to get the audio to play correctly again.

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
August 4, 2016

I recommend you log this as a bug using the bug reporting form on the Adobe website.

Mentioning the issue here on the user forum won't get their attention.  So if you want to see the issue fixed, log it as a bug.

Lilybiri
Lilybiri
Legend
June 21, 2016

How do you launch the SWF output? It should be done using the htm file which has the same name as the SWF file.

lladdd
lladddAuthor
Participant
June 21, 2016

Confirming. Yes, we are launching the published file by executing the HTML with the same name as the SWF file.

Lilybiri
Lilybiri
Legend
June 21, 2016

Sorry for another question, before I start to double check: are you on 9.0.1.320 and using English version of Captivate with tooltips in English?

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