captivate 9, publish to executable, some, not all graphics missing

Question

Hello All,I am not understanding why some of my graphics, not all, and not the same ones if I publish to executable multiple times.  The graphics are svg, not large, resized prior to adding to captivate 9.I need to publish to an executable format for a customer, but can not get Captivate 9 to provide a complete, correct executable.  Anyone have this issue before?  Any solutions?ThanksRichard

hansonrichardj · Accepted Answer

You mean Next 5 slides? That is a Flash-based preview indeed.

Hello Lilybiri and Paul,

So....I fixed the issue but have no idea what the issue was to start with.

Issue: Only Specific svg graphics (used multiple times) did not show up in the executable, worked fine in HTML.

Tired:

Restarted Captivate 9, no change

Saved as a different project, no change

Solution:

I selected the svg in the slide, used the "find" function, updated the svg in the library and now that slide svg is now being displayed in the executable.

Paul Wilson CTDP · Answer

I don't believe I have published any projects as EXE that have contained SVG images. I wonder if your situation is related to this known issue documented here:

https://helpx.adobe.com/captivate/kb/issue-when-two-or-more-svgs-are-inserted-into-a-single-captivate.html

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