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Participating Frequently
October 30, 2018
Answered

Captivate 9, states and course completion

  • October 30, 2018
  • 1 reply
  • 575 views

When the course completion settings include 100% slides viewed, does that "slides" criteria include states? We recently had a course that wouldn't show completed in our LMS even though there were no branched slides and all slides were visited. I tried to find this answer in the forum but didn't find the answer to whether slide views also includes state views.

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Correct answer Eric Dumas

HI,

In my experience the states do not count.

I always reduce the % number a little to avoid the issue you describe.

Have you tried to change the setting to a number of slides instead of % (again, I asked the total number minus 2, just in case)?

1 reply

Eric Dumas
Community Expert
Eric DumasCommunity ExpertCorrect answer
Community Expert
October 30, 2018

HI,

In my experience the states do not count.

I always reduce the % number a little to avoid the issue you describe.

Have you tried to change the setting to a number of slides instead of % (again, I asked the total number minus 2, just in case)?

Participating Frequently
October 30, 2018

Well, we have now had multiple people test it and the only way it shows complete is when we select the 5 buttons that have states throughout the course.

It turns out the last button didn't actually open a state. It opened a new slide - so that was the issue. Thanks!

RodWard
Community Expert
Community Expert
October 31, 2018

Can you please show your Quiz > Reporting screen?

It may be that 'completion' is not being awarded for other reasons.