Captivate 9 Timing off on Publish

Forum|Forum|8 years ago
September 18, 2017
1 reply
221 views

When I preview my project, the timing of shapes/text boxes looks perfect. When I publish it as an Video, it is completely off (by a lot, not a little). Why is this happening?? What can I do? It's impossible for me to fix because it looks perfect in Preview. Is there something I should be doing during Publish that I'm not doing? Please help! I'm going insane!

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Lilybiri

Legend

I have to ask some questions:

Are you using the latest version of 9: 9.0.2.437?
You talk about publishing as a video: do you indeed mean to mp4, instead of the normal publish to an interactive tutorial?
How did you preview? Best methods are in Browser.
I you don't publish to MP4, which output do you use, SWF or HTML5
I suppose this is a normal, not a responsive project?

TRob573Author

Participating Frequently

Lilybiri Sep 18, 2017 10:33 AM (in response to Tracy Robinson)

I have to ask some questions:

Are you using the latest version of 9: 9.0.2.437? YES
You talk about publishing as a video: do you indeed mean to mp4, instead of the normal publish to an interactive tutorial? YES, mp4
How did you preview? Best methods are in Browser. BROWSER
I you don't publish to MP4, which output do you use, SWF or HTML5
I suppose this is a normal, not a responsive project? NORMAL

Lilybiri

Legend

OK, never understand why you want to create a passive video with a tool that is meant to create interactive tutorials, but that is a personal choice of course.

Can you give some examples of the timing going awry? Is it possible to insert some screenshots of timelines?

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