Captivate 9 - Unused items - Bug?

Forum|Forum|8 years ago
March 26, 2018
1 reply
1076 views

Hello,

my name is Jonas and I have a problem with the "Select Unused Items" function.

There, multiple items are shown as unused although they are actually used in my slides.

If I check one of these "unused" pictures in my slide and right-click "Find in the Library", the location in the library is correctly shown, but from there the right-click "Usage" says "Item is not currently in use".

This topic has been closed for replies.

Lilybiri

Legend

Can you check the exact version number, please? Most recent version is 9.0.2.437, first release was pretty buggy.

Did you already clean the Preferences? It is possible that CP got corrupted

J

JonasKlierAuthor

Participating Frequently

Of course, it's Version 9.0.0.223.

I closed Captivate and renamed the Captivate folder. Are my preferences now cleaned?

Lilybiri

Legend

? Which folder Captivate? Please first upgrade ASAP to the most recent version. If my memory is correct there were that type of isseus with Library in the first version.

Cleaning Preferences is easiest with the file suited for your OS in the subfolder 'utils' under the installation folder of Captivate. You can do it manually, which is probably what you meant. Don't forget to clear the cache regularly as well.

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