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jeffs612
jeffs612
Participant
September 30, 2015
Question

Captivate 9 Video Questions

  • September 30, 2015
  • 1 reply
  • 706 views

I'm creating a project that shows a bunch of videos and then has a quiz at the end. I'm currently embedding an .mp4 video on the 4 middle slides but not everything is working as expected.

1. When publishing (or previewing) in HTML5, the slides do not advance when they complete. Due to some swapping of videos, the timeline is a different length than the video. Is there a way to lengthen or shorten the timeline to the size of a video? Even still, no matter if the timeline is longer or shorter than the video, the slide freezes when the video ends, even though I've got 'Pause slide till end of video' checked.

2. When I pause the slide I would expect the video to pause, but it does not. Am I doing something wrong in the setup of this project?

Thank you for any help or links!

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    1 reply

    jeffs612
    jeffs612Author
    Participant
    September 30, 2015

    Some updates I've found since opening this discussion.

    Using Multi-Slide Sychronized Video it now pauses when I click the pause button. However when I click the same button to unpause it, it starts the video over again. (This is in HTML5 preview in Chrome browser)

    I've found out how to resize the timeline for a video. I had to import again, but this time using the Video Menu-> Insert Video. Choose the file and then make sure to click 'Modify slide duration to accommodate video'

    But I still need help with why the video doesn't unpause correctly, and why the slide doesn't move to the next slide at the end of the video.

    Sankaram
    Adobe Employee
    Sankaram
    Adobe Employee
    September 30, 2015

    Hi Jeff,

       Can you try the following and let us know the behaviour?

    1) Can you upload the published content to LMS and check if you still see the un-pause issue?

    2) Can you re-name the video without spaces or special characters and re-insert as Multi Slide Sync video and check the un-pause issue in preview?

    Thanks,

    Sankaram.

    jeffs612
    jeffs612Author
    Participant
    September 30, 2015

    Thank you Sankaram‌! I did both at the same time, and yes, the pause and unpause are working now on both the LMS and in 'Preview HTML5 in browser'.

    However, it still pauses at the end of the video & slide (both are the same timing) instead of continuing on to the next slide. I'm reading here and elsewhere on the internet that it was the opposite that used to give people problems. I see that people used to complain that the videos would end and it would go to the next scene. They wanted to pause the slide first and weren't able to. It's funny that I have the opposite problem.

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