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christianm82024990
Known Participant
February 17, 2016
Question

Captivate 9 - Vimeo Embedding - Internet Explorer using the wrong player?

  • February 17, 2016
  • 1 reply
  • 2084 views

Hello,

we are creating e-learning courses with Captivate and publish them as HTML5.

An issue arose with one of our customers where the loading times for the videos are pretty high so we decided to upload the videos to Vimeo as it is using a CDN.

The videos we are using are transitions from one location to another and are triggered by interactive buttons in the course itself.

So the videos are supposed to play without any control interface or icons visible - therefore we are using web objects to embed the videos with the "background=1" switch which completely disables the control interface.

When I preview the course this is working fine in Edge, Firefox and Chrome - the only problem is with the Internet Explorer which is using the Flash Player instead of the Vimeo Player which due to the embed link it should use.

Unfortunately the Internet Explorer is the main browser used by our customers and the Flash Player in this case is not an option.

The strange thing is that the IE is using the correct player when I put the embed link into a HTML file for testing purposes and open it directly in IE so it only seems to use the wrong player when the course comes out of Captivate.

I´d appreciate any help in this case as tbh I´m stuck on this one.

Thanks and kind regards

Oliver

This topic has been closed for replies.

1 reply

TLCMediaDesign
Inspiring
February 17, 2016

Are you publishing to an LMS? Some LMS's like Blackboard, re-write some of your code.

christianm82024990
Known Participant
February 17, 2016

Our publishing settings are "Other Standard LMSs" and Scorm 1.2

When you say it´s possible that some LMSs re-write parts of the code - can this also have an impact on the preview or would this only be an issue after implementing the course into a LMS system?

Because the problem I´m running into is already coming up in the preview.

TLCMediaDesign
Inspiring
February 17, 2016

Yes it would only be an issue in an LMS.

You may need to use an external html page and embed the video there. Zip the file and insert in Captivate as an HTML5 animation.