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johnc53276189
johnc53276189
Participant
October 28, 2016
Question

Captivate 9-Web Object not displaying when border is disabled

  • October 28, 2016
  • 2 replies
  • 571 views

I'm having a persistent issue with removing the border from web objects. The web object will only appear when the border is enabled. When I uncheck the border option, I cannot see the web object. I am using Captivate 9, viewing the file on our server with IE11 (not previewing), and publishing as a SWF. I cannot overlay items to hide the border either. Any ideas why this won't work?

This topic has been closed for replies.

2 replies

mohanadas
Adobe Employee
mohanadas
Adobe Employee
November 7, 2016

Hi John,

 

We were unable to reproduce your issue on our end. Is this happening with a specific project or specific URL which you are providing to the web object? If so, you can share the project with us by uploading the CPTX to a shared location and sharing the link at : mdas@adobe.com

 

Thanks,

Mohana

BDuckWorks
BDuckWorks
Inspiring
October 28, 2016

While trying to reproduce your concern, I noticed that loading a YouTube URL in the Webobject under Cp9 (Fresh install, updated) the Auto Load checkbox triggers the video to play under Authoring mode. NOT in preview, NOT published, while authoring!

The audio doesn't stop when moving to another slide, or closing the project. I had to quit Captivate, multiple tries, same result!

soupy1957
soupy1957
Participating Frequently
March 9, 2017

any solution for this? We have the same issue.

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