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Known Participant
July 13, 2016
Question

Captivate 9 -Why would caption text not display in film strips?

  • July 13, 2016
  • 2 replies
  • 1222 views

Why does the caption text not show in filmstrips, but display (sometimes) in the Preview mode? I am trying to edit the caption text, but cannot do so. Any suggestions would be appreciated?

Dickson

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2 replies

Known Participant
July 13, 2016

Lilybiri
Legend
July 13, 2016

Not the filmstrip then. Now you tell something different: you say that the 'text' is not appearing, but the caption box appears? Maybe they are filled with a script? Can you check the Advanced Interaction panel (F9) to see if the On Enter events of the slides are triggering something? I don't see a placeholder for a variable, which means it is not done with an Advanced Action, but could be done in another way (JS?)

RodWard
Community Expert
Community Expert
July 14, 2016

Perhaps the captions are set up on the slides but just hidden as Christoper_H shows in his earlier post on this thread.

Go through all slides and check for those little red X marks against any layer on the timeline.  If you find them, click the X to make the item visible in Edit mode again.  The X just indicates these items are hidden in Edit mode ONLY.

Known Participant
July 13, 2016

Is it hidden?  (see attached)

Lilybiri
Legend
July 13, 2016

Are you talking about the 'Filmstrip' or the stage? What Christopher shows is making the objects on the Stage invisible, but they will always be visible in the Filmstrip. That should also never have any effect on a Preview, this functionality of hiding objects on the stage is only for editing reasons when you have a lot of objects covering each other on the Stage. As I mentioned this eye button has no effect on the Preview nor on the Published version. If you really don't see an object in Preview (real Preview, not the Play Slide) you have to check the eye icon in the top left of the Properties panel: if that eye icon has a a diagonal line the object will be invisible in Output, which means both in Preview and after Publishing.

RodWard
Community Expert
Community Expert
July 13, 2016

Are we talking about text captions or Smart Shapes on the stage here or Closed Captioning of the voiceover audio?  The original post is not clear.