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Inspiring
November 10, 2021
Question

Captivate and Adobe Fonts - must have full CC

  • November 10, 2021
  • 1 reply
  • 115 views

After much trial and arror and a three-hour chat session with Adobe, I've learned that I CANNOT access Adobe fonts using my CC license. Well, I DO have a CC license but not one complete enough to qualify for getting access to Adobe fonts.

 

My CC account is for Captivate and Media Encoder only. That's not enough to get Adobe fonts, even though when I go through my Creative Cloud interface, and get access to browse thousands of fonts, there are only a few, apparently, that I can download. Why couldn't chat help tell me with this in the first place? And more importantly, why doesn't Adobe prevent me from going down that path, as if I can't really get those fonts?

 

I DO have a separate CC account that DOES have access to all the Adobe fonts, but Captivate is NOT part of that account. 

 

It's likely, that most Captivate developers also have an all-apps CC Adobe subscription as well, so they won't experience this pain. Now, the only recourse left is to BUY an Adobe Captivate subscription on my other CC account, which I did not want to do, test it, to make sure that I really really can get access to Adobe fonts, and then CANCEL my original subscription on my preferred CC account.

 

Am I wrong about any of this? Can anyone else with a standalone CC subscription to Captivate only, access Adobe fonts? If you can, please tell me how you're doing it, because neither I, nor Adobe, apparenely, knows how.

 

Incidentally, the only reason this came up was because I discovered belatedly that Apple Safari does not play nice with regular old TTF fonts, but will, I think, with Adobe fonts. (So maybe this is all Safari's fault.)

 

Any insight would be most appreciated.

 

Thank you!

 

Charlie

This topic has been closed for replies.

1 reply

Lilybiri
Legend
November 10, 2021

Safari is never very friendly towards non-Apple applications as you may know.

 

May I offer some corrections to your question? You do NOT have a CC license if you have a Captivate license because Cp is not part of the Creative Cloud.  Captivate comes with the free plan for Adobe fonts, which means that you can have only up to 10 fonts, and can indicate only one domain to deploy the font when publishing. Beware: a font is not the same as a font family.  If you have a full CC license you are in the second version of the plan as I do: can have up to 100 fonts and can deploy on multiple domains as well.