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Participant
April 27, 2023
Question

Captivate CP2019 and unsolved Speech Management Bugs since the beginning

  • April 27, 2023
  • 1 reply
  • 311 views

When you make modifications in the Speech Management with already generated speech, for example adding a new sentence in the slide, or cutting and pasting text in different sentences, the editor makes a mess in most of the times, mixing-up the speech texts.

It's not necessary to generate speech, also it's sufficient to scroll down the Speech Management windows, and the changes are messed up.

This reflects also in the closed captions, which mess-up the text of the subtitles.

I have sent many times to Captivate teams this bug, which is not solved yet after all the updates.

In the last one, just to add a new bug, the speaker voice is changed. As example, I use James and Kate as voices, and I have noriced that if you generate a new speech, changing the text, the old "Kate" voice changes: you must re-select again the "Kate" voice for all the slide speech again.

I use only Speech Management as audio for the slides, and those bugs are really annoying me.

Thank you for reporting to the programmer teams and to help solving this bad issue.

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Legend
    April 28, 2023

    Please, this is a user forum. You need to log a bug report to be heard by the Captivate team, posting here will not help.

    BTW the most recent version is 11.8.1, still far away from version 19. You find the version number under Help, About Captivate. That most recent version has new TTS voices.

    ZektronixAuthor
    Participant
    May 2, 2023

    Thank you Lilybiri for pointing out.

    Captivate 2019 is the name of the software I am using it, and 11.8.1 is my last update.

    I report the bug here to see if I am the only one having this problem. Reproducing the bug is really easy, see the video attached.

    I have already reported this bug after every release, NEVER solved by Captivate team and frustrating me at every production, because Speech Management and Closed Captures are two of the most used features on my side. The bug is reflected also on the Closed Captions.

    Thank you for any suggestion to solve this issue.

    ZektronixAuthor
    Participant
    May 2, 2023

    Of course, this bug happens also with a single voice. Test and see.