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Known Participant
September 13, 2007
Question

Captivate Displays Wrong Slide Note

  • September 13, 2007
  • 2 replies
  • 323 views
I’ve been experimenting as to why Captivate slide notes sometimes seem to change at random. Since I use the notes to hold audio transcriptions, it was a nasty surprise to find lots of them overwritten with notes from other slides. It seems that both Captivate versions 2 and 3 mishandle slide notes when you switch to Branching view with a slide other than slide 1 selected, though V3 is somewhat better behaved. If this is old news – I’m two weeks with Captivate and still in the steep part of the learning curve – then I plead being a newbie.

I’ve considered two workarounds: putting the notes into closed captions – which aren’t affected by this but are hard to see at a glance unless I export them to Word – or always remembering to select slide 1 in Storyboard before jumping to Branching.

I assume that this isn’t restricted to my two pc’s (both WinXP SR2) and may help explain several posts describing slide notes being changed. So, has anyone else found additional explanations for why slide notes are unstable? Better yet, does anyone know of a fix? This always remembering business seems most unlikely – for me at least.

Here are the details of what I’ve discovered so far.

Captivate V2 – selecting a slide other than slide 1 in Storyboard view and then switching to Branching view overwrites the selected slide’s note with slide 1’s note. If the selection contains more than one slide, the highest numbered slide in the selection is overwritten. If slide 1 doesn’t have a note, the “click to add notes for the selected slide” message is displayed as the note for the selected slide. If you do not click in the note, the note remains intact. If you do click, the note is overwritten. So, beware of jumping between Storyboard to rearrange slides and Branching to edit paths because you’ll probably trash your notes. That’s how I wrecked havoc.

Captivate V3 trial version – selecting a slide other than slide 1 in Storyboard or Edit view then switching to Branching view improperly displays the selected slide’s note (you see slide 1’s note) but does not overwrite the selected slide’s note. However if you edit the improperly displayed note in Branching view, the original note is overwritten. So, in V3 leaving the notes box collapsed will probably prevent problems since you won’t notice the error and inadvertently make it permanent. Seems like a reason to upgrade, even though it’s a bit thin, being the lesser of two evils.
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    2 replies

    docedocAuthor
    Known Participant
    September 15, 2007
    Mark,
    Thanks for the response. I've submitted the problem.
    September 14, 2007
    Hello Docedoc,

    Whilst I cannot offer you an solution to the problem you have encountered I would suggest that you report this issue using the Adobe Captivate Feature Request/Bug Report Form

    Let me assure that the Adobe Captivate team do examine every bug report that is submitted and are committed to fixing bugs submitted by the Captivate community.

    Regards,
    Mark