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A
ashk67549939
Participant
October 29, 2015
Answered

Captivate doesn't start

  • October 29, 2015
  • 3 replies
  • 271 views

I've got a subscription for Captivate 9. I've downloaded and installed the app but keep getting an error message when it statrs up - 'A problem casued the program to stop working correctly, please close the program.'

    This topic has been closed for replies.
    Correct answer Lilybiri

    Did you install it on your system, not on a networked drive? Which OS do you use? If it is Windows do you launch it as Administrator?

    3 replies

    A
    ashk67549939Author
    Participant
    October 29, 2015


    As it's a subscription how do I register this on my product - its already showing in my plans?

    Thanks for the tip above - brilliant

    Lilybiri
    Lilybiri
    Legend
    October 29, 2015

    I have no subscription myself, cannot help you.

    A
    ashk67549939Author
    Participant
    October 29, 2015

    hi Lilybiri... Yes it's installed on my system under programme files. i'm using a PC and just run the app as an admisntrator and it's started up... wow! thanks for that.

    Lilybiri
    LilybiriCorrect answer
    Legend
    October 29, 2015

    Did you install it on your system, not on a networked drive? Which OS do you use? If it is Windows do you launch it as Administrator?

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