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October 19, 2010
Answered

Captivate .exe Issue

  • October 19, 2010
  • 1 reply
  • 537 views

On some computers, my adobe .exe project does not display the skin and the TOC. Has anyone come across this issue or does anyone know a way to fix this issue?

I am using Captivate 5 and all our workstation run on XP.

    This topic has been closed for replies.
    Correct answer Captiv8r

    Welcome to our community

    Have you tried to identify anything common between the PCs that fail VS the PCs that work? For example, on all the PCs that work, the display resolution is 1280x720 where all the PCs that fail are using 1024x768. Or the PCs that work all use Flash Player version 10.2 and the PCs that fail all have Flash Player 9.3.

    Things like that.

    Cheers... Rick

    Helpful and Handy Links

    Begin learning Captivate 5 moments from now! $29.95

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcererStone Blog

    Captivate eBooks

    1 reply

    Captiv8r
    Captiv8rCorrect answer
    Legend
    October 19, 2010

    Welcome to our community

    Have you tried to identify anything common between the PCs that fail VS the PCs that work? For example, on all the PCs that work, the display resolution is 1280x720 where all the PCs that fail are using 1024x768. Or the PCs that work all use Flash Player version 10.2 and the PCs that fail all have Flash Player 9.3.

    Things like that.

    Cheers... Rick

    Helpful and Handy Links

    Begin learning Captivate 5 moments from now! $29.95

    Captivate Wish Form/Bug Reporting Form

    Adobe Certified Captivate Training

    SorcererStone Blog

    Captivate eBooks

    October 20, 2010

    Tusi Gr8 Captiv8r (you are good)! Even though my published project was 800X600, turns out changing resolution did take care of the issue - aha.

    Shaji