Skip to main content
M
Metrik
Participating Frequently
January 20, 2022
Answered

Captivate fonts are replaced

  • January 20, 2022
  • 1 reply
  • 706 views

Hello!
i'm creating my first project in captivate and unfortunately i have problems with the fonts.
i'm making a layout in breakpoint mode (so with javascript embedded google web fonts don't work) which will later be on a website and also in an LMS.

On my Mac the font ARIAL is displayed correctly, on my smartphone (android, samsung) it is replaced.
On another computer an on iphone the site uses the default fonts of the browser instead of ARIAL; sometimes serif and sans mixed too (looks horrible).

Can someone help?

(I have read that it might work with css, but there I still lack knowledge in programming)

    This topic has been closed for replies.
    Correct answer Lilybiri

    maybe i can convince my boss to subscribe to adobe fonts  … if that would be the solution

    i can get into adobe fonts with my account but i can't sync it. so they don't show up for me on captivate font list


    Guten Mittag (I understand German well, since I am Flemish).

    You have the basic plan to Adobe fonts included with Captivate. It is limited to 1 domain and (not totally sure) to 10 fonts. But you should be able to activate those in Captivate.

    Arial is a websafe font, have no idea why you have issues with some devices. As I mentioned, I am a Windows user, could be a Mac specific problem.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    January 20, 2022

    Problem is that I have no idea which fonts are listed as 'websafe' on a Mac. That may be different from a Windows system. In Captivate you should use only fonts from the Websafe and the Adobe fonts category. Was that the case? You can find some more information in this blog:

    Typography in Captivate - eLearning (adobe.com)

      M
      MetrikAuthor
      Participating Frequently
      January 21, 2022

      Thanks for the answer!
      The Web safe fonts seem to be the same on PC and MAC (screenshot).
      Unfortunately I don't have a cloud subscription and therefore no access to Abobe fonts. (or am I wrong about that?) 

      Why do smartphones (iphone and also samsung) and other browsers simply ignore this font specification from captivate (ARIAL) and replace it with their own default font?

      Many thanks

      M
      MetrikAuthor
      Participating Frequently
      January 21, 2022

      maybe i can convince my boss to subscribe to adobe fonts  … if that would be the solution

      i can get into adobe fonts with my account but i can't sync it. so they don't show up for me on captivate font list

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices