Captivate Frozen On Load Into Browser

Forum|Forum|10 years ago
January 16, 2016
3 replies
1839 views

My project freezes when loading into the browser. It essentially shows the spinning wheel forever.

I do NOT have any LMS reporting (or any kind of reporting).

It has 2 regular slides and a quiz.

What I have tried with NO results:

1) Delete captivate pref folder

2) Clear cache

3) Delete recently installed fonts

In my dev tools I can see the console of the browser outputing (see attached shot)

What could this be?

Thank you.

This topic has been closed for replies.

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steve.patterson

Participating Frequently

Just and update, I found my problem. It was in the Naming Conventions of the Quiz Pool Manager. In the first Module I had a quiz pool set up and named it Module_2_1 and everything worked. In the next module I had named the Pool Module_2-2. Apparently Java Script interprets the "-" as a Minus sign and not a "dash". I renamed that Pool to Module_2_2 then republished and everything worked again. I can preview in my Browser and it launches properly from within the LMS.

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steve.patterson

Participating Frequently

FWIW - My Captivate 9 project just started doing the same thing on January 20th. I have 6 individual modules that make up the course and the first two (one with random quiz slides) work just fine in Browser view and our LMS. But since 1/20/16, I cannot preview in Browser mode or on the LMS with the remaining modules when publishing as HTML5. If I publish as both SWF and HTML5, the issue goes away and everything works fine (both locally and on the LMS).

I did notice a Flash Player update pop-up message on 1/20/16 that I chose not to run.

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El Grande GringoAuthor

Known Participant

After much debugging I've narrowed it down to inserting a Random Question Slide.

Any thoughts?