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cjl79886561
Participant
February 12, 2020
Question

Captivate interactive video

  • February 12, 2020
  • 1 reply
  • 343 views

I am Working on an interactive video in Captivate cc 2019 and loaded it onto my web domain but the video won't play the first few seconds of my intro but then plays the rest and I can interact with it and it plays till the end, how can I fix this?

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1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 12, 2020

My guess would be that for those first few seconds the video is still downloading and not ready to play.  You might not have sufficient bandwidth for the video to play immediately.

 

As a test, add some slides BEFORE your video starting slide.  See if giving the module more time before the video needs to play helps.  

 

How big is this video file in megabytes?

C
cjl79886561Author
Participant
February 12, 2020

The video file is about 42MB and 02:58 min long, I reduced the file size to half that and I'm still encountering the same problem.

 

Lilybiri
Lilybiri
Legend
February 12, 2020

Follow Rod's advice, add a static slide before the video slide, maybe even have a small gap before the video file in its slide.

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