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dschuly
dschuly
Participating Frequently
February 10, 2020
Question

Captivate keeps crashing - missing button

  • February 10, 2020
  • 1 reply
  • 862 views

Hi, I have a problem with my buttons in Captivate. I have a picture button which I accidentally deleted in my system folder - now everytime I try to select this button in Captivate to relocate the button link, Captivate crashes 😞

 

I hope you understand what I mean and can help me.

 

Thanks in advance 

Julia

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 10, 2020

The easiest way to resolve this issue would probably be to get someone to send you the missing button graphic files and put them back into the Captivate gallery folder where the application is trying to find them.  Which button is this that you are missing?  If it is still appearing in Captivate, can you show us a screenshot of what it looks like?

dschuly
dschulyAuthor
Participating Frequently
February 10, 2020

it's not a Captivate gallery button, it's an individual one I made myself - I recreated it but don't know in which folder Captivate is looking for the button - can I find this source somewhere?

 
RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 10, 2020

Captivate's default image buttons are stored at: C:\Program Files\Adobe\Adobe Captivate 2019 x64\Gallery\Buttons

 

When you say that this is not one of Captivate's default buttons but one you made yourself, do you mean that it was similar to the buttons located inside that folder I mention above where each button is made up of three images (one for each state), or do you mean that it was just an image which you had set to Use As Button in the Properties panel?

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