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Participant
September 16, 2019
Question

Captivate loaded but can see it on my monitors.

  • September 16, 2019
  • 1 reply
  • 126 views

I habe a dual screen setup and I launched Cptivate but i don't see it in either screens. How do I reset the settings so it reappears?

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    1 reply

    Stagprime2687219
    Legend
    September 16, 2019

    Have you recently changed your display settings?

    I have this problem a lot with all sorts of programs - not just Captivate when I go from using multiple monitors to just the laptop screen.

     

    Basically - the programs "remember" where they were displayed and when the other monitors are gone - they don't always get pulled to the main laptop screen but I do see them on the taskbar at the bottom of my screen.

     

    What I do to get them on my active screen is to press and hold the shift key and then right-click on the tab for the "missing" program on the taskbar. You should get a little menu to popup. In that menu - I select MOVE - then I can use my arrow keys to try to bring it into view or drag the mouse to the right monitor.

     

    This works for about 90% of my issues like this.

    Hopefully it is an idea for you that works.