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rht68685969
rht68685969
Inspiring
January 4, 2019
Answered

Captivate project freezing and stuck animations

  • January 4, 2019
  • 1 reply
  • 1480 views

Hi. I've created a project in HTML5 where the slides keeps freezing randomly. They should play correctly with Audio on Enter and animations. When I Preview the project on Captivate using F8 , it works well. But when I preview or Publish in HTML5, it keeps freezing on some slides and some animations doesnt play and appear, getting me stucked on slides.

- There is a lot of animation on slides.

- I'm using SCORM 1.2.

- There is On Enter actions and audios linked to object slides.

- I've already tried to hide some slides to find the bug, but whatever slide I hide, the bug appears somewhere else.

- I'm using some SVG files.

Can anybody help me?

    This topic has been closed for replies.
    Correct answer Lilybiri

    The effects are triggered on 0 seconds and they have 0,5s duration. They are working properly on SWF preview. I was testing now and one of the slides always worked, has freezed in the middle of an animation.


    I would move the pausing point of that interactive object, not totally to the end of the slide but close to it. The time of 0,5sec is very low, depending on the type of effect and the object it is applied to.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    January 4, 2019

    If this is a non-responsive project F8 is using a temporary SWF file.

    To check the possible behavior in HTML5 output you need to use Preview HTML5 in BRowser (F11). How is that looking?

      rht68685969
      rht68685969Author
      Inspiring
      January 4, 2019

      Its a non responsive project. Its not working well on F11 as well. On F8 is perfect. On HTML5 tracker it doesnt show that anything is wrong. Could it be the object animations?

      Example of one slide that is not working / playing correctly:

      Lilybiri
      Lilybiri
      Legend
      January 4, 2019

      HTML tracker only indicates objects that are not supported. HTML5 output is much more sensitive to many settings than the more robust SWF output which is used in all Preview methods except F11.

      I see that you have a pausing point at 1,5 seconds. Since the effects timelines are not visible, I am just guessing: are you sure that all effects have been finished before that pausing point?

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