Captivate Quiz: Correct answers marked still marked as incorrect after changes.

Forum|Forum|7 years ago
December 5, 2018
10 replies
786 views

Hello all,

I'm using the most recent version of Captivate and I'm experiencing a really frustrating bug with a captivate quiz. We had a couple of questions that needed revisions, as such.. some of the answers needed to be changed. Upon republishing, I was testing the quiz for functionality when I noticed that even when I clicked on the correct answer, captivate still marked it as wrong. I went back into the CPTX file and the original multiple choice question from before the revision was still set as the correct answer, even when I marked the new answer as the correct one. Not sure what to do here, is there a way I can "reset" this question in my project so it works correctly?

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RodWard

Community Expert

If this issue is just with one particular question, just delete it and insert another one to replace it.

If all quiz questions are affected, your project may have become corrupted.

D

DesmodusAuthor

Participant

Here is a prime example, I answered all the questions that are marked correct but the question tells me I'm wrong.

Before:

After:

Lilybiri

Legend

Which theme were you using? Did you keep all embedded objects on the quiz slides: those are the objects without individual timeline. Is it a responsive or a non-responsive project? If it is non responsive, do you publish to HTML?

Are you using the most recent version? It is 11.0.1.266.

D

DesmodusAuthor

Participant

This is a project that is using the Captivate default theme with a custom skin and published to HTML5. Everything on the quiz side is embedded to the slide as nothing is on the timeline except the slide.

RodWard

Community Expert

Themes don't usually affect whether or not a question evaluates answers correctly. In your case it would appear that there is some kind of corruption of either the slide or the entire project.

Try deselecting all answers in Edit mode except ONE of these answers and see if selecting that same answer at runtime will get the question marked correctly. If it does, progress through the other answers as well to see if there may be just one of these answer options that is not correctly being evaluated. If the question will not evaluate no matter how many correct answers there are, or which ones they are, then I would have to say your project is likely corrupted.

But before confirming that, you should also try to create a new project from a blank theme and set up a similar multiple response question slide to see if ALL such quiz slides fail to work with your current Captivate installation. If that is the case, then you may need to uninstall / reinstall and kill Preferences before attempting new projects again.

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