Captivate quiz locking

Forum|Forum|8 years ago
June 14, 2017
1 reply
457 views

I created a module in Captivate 9 and released it through our LMS. While most people who are taking it seem to be completing it without any issues, a few people are saying that when they reach the quiz, it "locks" and they can't finish it. A couple of these folks have said that once they restarted their computers, they were able to proceed through the test. Is this a problem with the way I set the quiz up in Captivate, or is this perhaps some sort of browser issue (most people are using IE)?

This topic has been closed for replies.

RodWard

Community Expert

Do you have Backward Movement disabled in the Quiz Settings?

What settings do you have for Quiz > Settings > Required dropdown?

J

johns41247974Author

Known Participant

I removed the Back button from the quiz, but did not disable Allow Backward Movement in Quiz Settings.

I have "User must pass the quiz" in the Required dropdown.

RodWard

Community Expert

Does the learner still have any way of navigating back to content slides BEFORE the quiz AFTER they start the quiz? Is there a TOC that is enabled? Can they scrub the playbar? Are there back buttons on the playbar?

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