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Known Participant
March 1, 2012
Question

Captivate Quiz locks when using Back button then going forward...

  • March 1, 2012
  • 2 replies
  • 15623 views

...but not always and not at the same spot...

I have built a short Captivate 5.5 project with only 30 slides.  It contains content, 7 practice quiz questions sprinkled in (score = 0), and a 5 question quiz at the end (score = 20 each).

Some of the practice questions have content slides between them.  (This is where the locking occurs; usually)

The client wanted the practice questions to be answered before moving on so I have a global quiz setting of "Answer All" and set up each practice quiz with Advanced Answer Options that give specific feedback; forcing you to get it correct before moving on.

I first built this with no back button.  It is so short I put a button just before the graded quiz that would take the person back to slide 1 (outside of quiz scope), allowing them to view the content again before the graded quiz.

The feedback I received is that it is irritating to have to A. go back to the beginning, and B. re-answer the questions.  I fixed the "re-answering" problem by adding a non graded quiz element to slide 1, fooling captivate into including the entire project within quiz scope.

I fixed the "go back to the beginning" problem by allowing backward movement and adding a skip button to the practice questions.  This works beautifully by disabling the skip button until the question is answered corrrectly.  Also, if I use the BACK button to return to this question the SKIP button is now active - this is good!. 

The problem is: most of the time, if I do a lot of clicking back and forth the project locks up.  I am unable to move forward (NEXT button does not work).  I can still keep going back, but if I go forward again, I can never get past the slide I originally locked on.  USUALLY this is a content slide between two of the practice quiz slides.  However, I have also made it lock on some of the practice quiz slides if I revisit them (SKIP button does not work).

If I click through from start to finish and don't do "too much" backward movement, I have no issues.  Grading works great and reporting functions to the LMS.

I have attached a picture of the process that might help describe what I am trying to accomplish.

Any help would be appreciated...

dk

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2 replies

John_Meidl
Inspiring
April 19, 2013

Franclemon --

Could you please explain how to disable the SKIP button until the question is answered correctly?

Thanks much!

Jan

Lilybiri
Legend
April 20, 2013

The skip button has a double functionality: during the quiz attempt it is meant to skip the question without answering, during Review it is the Next button. If you do not intend to offer a Review, you can get rid of the Skip button (which has been renamed to Next in CP6). If you want the Review functionality, but do not want the user to skip questions, drag the Skip button under the Clear button. I explained this tweak in one of the posts I pointed to in your other thread.

Lilybiri

John_Meidl
Inspiring
April 23, 2013

Lilybiri, thanks for this information. Actually, what I wanted to accomplish with the Skip button is the following:

In this online course, we have set up some quiz questions throughout the text slides to serve as review and reinforcement questions. The learner is not graded on the questions; rather, successful course completion is based upon the learner having viewed all of the slides in the course.

If possible, we wanted to set up a quiz question slide so that if the learner answered the question incorrectly, the course would redisplay the text page that explained that content. [Under "Last Attempt," I would select "Jump to slide" (whatever).] So then the learner would review the content and page forward to the question slide where a SKIP button would now appear, so that the learner could now skip the question and proceed with the next section of the course. But we don't want the Skip button to be available the first time that the learner views the quiz slide because we want him/her to be sure to work through every quiz slide.

I'm not sure whether it is possible to allow the learner to go back and forth past a previously answered question, but this is what I was attempting.

- Jan

Inspiring
April 24, 2012

I'm actually having the same issue as the above... Once I arrive at a quiz question, I have the Clear, Back, and Submit buttons available. If I use the Back button without selecting any answers as if to go back and review previous information, once I come forward again, I cannot answer the quiz slide, nor can I advance past it.  Any advice?

RodWard
Community Expert
Community Expert
April 25, 2012

What's happening here is that you entered the Quiz Scope (at the first scored object or quiz question slide) and then backed out of it again.  Captivate's designed behaviour is to lock the quiz at that point.

If you want to give users the ability to go back and look at content slides when doing quizzes, you need to expand the Quiz Scope to encompass those content slides.  You do this by placing a scored button or clickbox on the opening slides somewhere.

Known Participant
April 25, 2012

Rod, are you answering the problem that rhybeka32 is having or providing me with a solution?  I can assure you I have read every post in this forum and others regarding quiz scope and I am pretty sure it has nothing to do with scope.  I can make my projects lock without going out of the scope.

Now, if you are saying that the fact that I have non question slides between my questions, is causing the locking, then that is new information.