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Participant
December 12, 2014
Question

Captivate screen capture video portion of HTML5 project doesn't show on iOS

  • December 12, 2014
  • 1 reply
  • 324 views

Have created a simple three slide project in Captivate 7 that plays back fine on desktop browsers, but not on iOS. The first intro slide plays fine, the first frame of the video capture shows but doesn't show the rest of it while the time bar does continue to advance and eventually shows the closing third slide and its audio fine. I've looked through all the various Captivate settings and searched the web, but can't find anything specific. Did see a post about Chrome issues and downloaded the new index.html page template, but that didn't fix this issue. Here is the link: JReview 11 Drag and Drop Graph Demo

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1 reply

Participating Frequently
December 15, 2014

Hi,

We could reproduce the issue in the output you have mentioned. The error seems to be some network issue similar to what is mentioned in this forum post:  error code = 4 n/w state = 3 ; but we need to investigate further to figure out the real cause. Can you please share your .cptx file? My email id is aren@adobe.com.

On a side note, I tried few video demos on latest IOS on my ipad. They seems to be working fine.

Regards

Tamish