Captivate Screen capturing errors and timing off

I have been usiug Captivate (Cp) for many years and never had this issue until Captivate 2019. While recording screens for a software simulation, Cp does not capture the screen and the drop-down menu correctly. When I capture a sequence that includes showing a drop-down menu, the prview show the text caption where to click, but the drop-down menu does not show until the last second of the slide. It goes by so fast it is unusable. When I edit the actual slide, the drop-down menu "drops down" at the last second of the slide and I can't edit or change the timing. I think Cp used to capture this as two seperate slides, one showing the mouse on the way to the drop-down menu and another slide with the menu "dropped down." I also tried manually capturing extra screen shots, but that is not working well either. I searched but could not find help articles or YouTubes about this. I can't be the only one having this issue, am I?