Captivate Software Sim in Demo Mode adds Click boxes!

Forum|Forum|9 years ago
March 24, 2017
1 reply
500 views

Hi folks,

I have a template for recording Demonstration software simulations. This template has been used numerous times with no issues.

All of a sudden, when I record a demo, the subsequent slides no longer display the callout type, which is a Smartshape rounded box, and even worse, each slide now has a Click button and Wrong and Hint boxes. It is not recording a true demonstration, which doesn't have Click boxes. It's acting like something is corrupted in Captivate.

Has anyone dealt with this issue before?

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Correct answer RodWard

I would be deleting the corrupted template.

Why not just do your captures at the same height and width as your template and then paste the capture slides into it?

RodWard

Community Expert

Are you sure you did not inadvertently select Training mode instead of Demo mode?

stever72240430Author

Known Participant

Absolutely Ron, I have tried this 7-8 times, but the Demonstration mode inserts Click boxes. It acts like its actually doing Training mode.

I tried creating a Software Sim without using my template, and Demo mode works fine. Somehow the template file, which is a .cptx file that we open and do a Save As to new file name, appears corrupted. Would deleting my cached projects help?

RodWard

Correct answer

Community Expert

I would be deleting the corrupted template.

Why not just do your captures at the same height and width as your template and then paste the capture slides into it?

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