Captivate Software Simulation Does Not Work

Forum|Forum|4 years ago
July 26, 2021
1 reply
1206 views

I have tried several different settings to create a software simulation and all have failed, I get one screen shot and that is it. The video demo works, but then again, there are several screen capture prograns that can do that.

Is this normal the software sim doesn;t work? I get one screen shot when doing several task and on one try I got just three screen shots, one per slide, with no click box or anything. On preview it would just show each slide for a few seconds, then advance to the next one with no interaction possible.

Recording

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K

kkey1978Author

Inspiring

This is on Windows 10 and Captivate 2019 (11.5.5.553)

Lilybiri

Legend

Which mode did you choose? If you want to have interaction, you need to choose Training and/or Assessment, not only Demo as you probably have done up till now. I will always capture the 3 modes in one workflow. In Demo mode there is no interactivity, in the two other modes you get click boxes and Text Entry Boxes.

Make sure to record on the primary monitor if you use a multiple screen setup, and to do it with 'Run as administrator' setup.

Software simulations do work, I just finished a training where I created a combi 'Show, Try, Test' with the participants. Same configuration for OS and CP.

K

kkey1978Author

Inspiring

I am recording in automatic training mode. It works ok with manual mode (it gives me screen shots).

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