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Participant
June 23, 2016
Answered

Captivate - which folder do I choose to get started?

  • June 23, 2016
  • 1 reply
  • 231 views

I just installed Captivate 9 and I am on a Mac.  I went to applications, double clicked on the Captivate folder and then I have no idea what to do next.  Help 🙂

    This topic has been closed for replies.
    Correct answer Lilybiri

    Oops, never had a Mac. Do they not install automatically launch shortcuts somewhere? In the folder you should look for the executable, on Windows it is AdobeCaptivate.exe, but I think it has another extension on Mac. Hope for you that a Mac CP-user will pop in.

    1 reply

    Lilybiri
    LilybiriCorrect answer
    Legend
    June 23, 2016

    Oops, never had a Mac. Do they not install automatically launch shortcuts somewhere? In the folder you should look for the executable, on Windows it is AdobeCaptivate.exe, but I think it has another extension on Mac. Hope for you that a Mac CP-user will pop in.

    Participant
    June 23, 2016

    Our IT helped me.  It looks like java did not load correctly so it did not launch properly.  Here's how we got it to work:

    1. We reloaded java.
    2. I used the launchpad to add Captivate (Cp) to my dock.
    3. Double clicked the CP symbol on my dock.
    4. Then it launched correctly.

    Thank you for the speedy response.


    Cheers

    Lilybiri
    Legend
    June 23, 2016

    OK, so you call it a CP symbol, Win-users call it a shortcut key. Fine that you got it working. Enjoy using Captivate.