Captivate won't recognize my microphone

Forum|Forum|19 years ago
April 8, 2007
2 replies
2278 views

Captivate doesn't recognize my microphone and therefore I can't record my own audio. I downloaded the Captivate updater, which is supposed to solve this problem, but Captivate still doesn't recognize my microphone.

I get the following error message:
"Adobe Captivate could not detect a recording device. Please check that a microphone or recording device using line in is connected proeprly and tured on. Do you want to try again?"

Yet my microphone works just fine with GoldWave software which I have on my computer. I can record with Goldwave, save the audio and insert it into Captivate. But I can't record directly in Captivate, which is what I want to do.

Recording

This topic has been closed for replies.

barbara_a7746676

Author

Community Expert

Thanks, Larry, for your suggestions. The microphone is plugged into the MIC port, and I'm using Captivate version 2. I think that there is an incompatibility with my microphone and Captivate on my desktop computer. I tried the same microphone with Captivate on my laptop and it worked fine.

CatBandit

Inspiring

Hi Barbara,
Be sure the microphone is plugged into the "MIC" port. What version of Captivate are you using? The "RealTek fix" works for Captivate 2 but I don't believe it will do you any good in Captivate 1.

After installing the fix, be sure to shut down and restart your system, then reopen Captivate 2. Best of luck!
.

E

eholz1

Known Participant

Hello CatBandit,
I have the same problem with Realtek - where can I download the fix? I have done some searching, but unable to find
it. Also, a downside to the process is that my company is currently restricting access to the internet!

That does not help!!!
If you know where the download is I might be able to get to it, etc

Thanks,

eholz1

CatBandit

Inspiring

Hi there! By all means! Go to the page at this link to download the hot-fix for the Realtek issue. Keep in mind that it is known to work with Captivate 2.0 but I'm unsure of its help on version 1.0.1 installations.

Have a good day, All.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded