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Participant
November 5, 2008
Question

Captivate3/SumTotal LMS issue

  • November 5, 2008
  • 1 reply
  • 966 views
We are having a problem when viewing a course in the SumTotal LMS. It uploads fine and all the SCORM 1.2 manifest information seems correct.

When you launch the course it starts fine, but a Sum Total Dialog box appears after approximately 8-10 seconds saying: "You have reached the end of the learning activity. Click OK to exit or Cancel to return to the learning activity."

If you click OK the LMS ends the class and marks it complete but failed because the assessment at the end was not taken. Even if you click Cancel and continue with the class and take the assessment at the end, the LMS still marks the class completed but failed even if you pass the assessment.

Any suggestions?

Thanks!
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1 reply

Inspiring
November 5, 2008
Hi.
We use SumTotal with Capt3. You have to use the complete/incomplete settings and NOT pass/fail. Also you do need to change the order of the search for the SCORM API which requires a slight tinkering with the template manifest file, so that all future manifests produce the same files in future projects.

Find the scorm_support1_2 Javascript file in the template folder
(Program files>Adobe>Captivate3>Templates>Publish)

Changes the zero value to one on line 39 which looks like this:

if(intAPISearchOrder==0) to look like this: if(intAPISearchOrder==1)

Save and re-publish your project, ready to re-load to SumTotal.
terryabAuthor
Participant
November 6, 2008
Thank you very much! We are still having one issue though.

We can now view the whole course and take the assessment at the end, but whether you pass or fail the assessment, Sum Total posts the score and marks the course complete. We need Sum Total to mark the class incomplete or failed with an assessment score lower than 80%. The incomplete works if you bookmark and close the class in the middle and then go back in and pick up where you left off, but we need Sum Total to recognize and record that the student failed the course if their score is less than 80% on the assessment portion regardless whether they viewed all the screens.

Any suggestions?


Participating Frequently
November 6, 2008
In general, what you're asking for are two very different things in the eyes of an LMS: Complete/Incomplete and Passed/Failed.

It's entirely reasonable to complete a course and have failed it. You would then need to retake it.

That said, you might want to take a look at the following thread. About midway down, someone posted some hacks to the Javascript-based template file Captivate uses to report to an LMS. These hacks will only pass "Complete" if the user got a passing score.

Link to Incomplete-If-Failed Hack

Regards,
John