Participant

Question

Captive 5 freezes during Publishing

Forum|Forum|13 years ago
May 16, 2013
1 reply
747 views

I just recently had Cap 5 start freezing at 70% everytime during Publishing; has never done this before. When I close the Program it indicates a compatability issue with Windows and lists "APPHANGB1". It worked fine two days ago. I uninstalled and reinstalled still same issue. Loaded on home computer, same issue. Have made no changes to my computer. Running Windows 7 since last fall and it has worked fine.

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Participating Frequently

Hi there,

Is it happening on a particular project or even with a blank new project?

Did you re install on your home computer?

Make sure it is updated to 5.0.3.631.

Also, do you run Captivate as Admin and Have you tried that on another user account?

Thanks.

Community Expert

Community Expert

Go to Preferences > SWF Size and Quality and uncheck all options related to compression. Then republish and try again.

Takamine1Author

Participant

Unchecked compression boxes, still freezes during Publishing. Per other response I have Captivate 5 ver 5.0.0.596.