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pranaleed22841140
Participant
June 7, 2016
Question

CC text does not appear in horizontal mobile view

  • June 7, 2016
  • 1 reply
  • 150 views

Unable to see CC text, in horizontal mobile view, both in Android mobile and IPhone.

Any suggestions?

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1 reply

Lilybiri
Lilybiri
Legend
June 7, 2016

Is this different from view on a desktop? Do you know that CC is not turned on by default: either you use an On Enter action to turn it on (using cpCmndCC) or you can turn it on using a CC button on the playbar.

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pranaleed22841140Author
Participant
June 7, 2016

I am using default playbar with CC button, when in the portrait view, I can see CC text on clicking the CC button, however, am not able to see it in the horizontal view.

Lilybiri
Lilybiri
Legend
June 7, 2016

Hmmm, I never use a playbar, certainly not on mobile but create custom buttons. This means I'm just guessing now: it looks like the location of the CC is outside of the slide? Are you using CP9 and creating for 5 breakpoint views? The CC setup only allows for a number of lines. I just tested on 9.0.1.320 and could see the CC at the same location in mobile landscape as in the other breakpoints views.

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