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Fisherkeller
Fisherkeller
Participant
October 13, 2015
Answered

Certificate Learning Interaction--Help!

  • October 13, 2015
  • 2 replies
  • 334 views

Hello all,

I am finishing up my first captivate project and I have run into a snag. Desperately trying to resolve this before my 8 am delivery deadline tomorrow. I have a certificate of completion interaction at the end of my course.  When I preview the course, the interaction works like a charm. It also works in the EXE version of this project. When I published as SWF/HTML the last page just shows a blank content page, no interaction. DoH!  Anyone have any ideas of whats up?

Thanks, Josh

    This topic has been closed for replies.
    Correct answer BDuckWorks

    How have you published and viewed the course?

    If you have published 'to your computer' and are viewing in a browser with a 'file:///' url, it's NOT running through a web browser or Learning Management System (LMS) needed to properly serve the certificate interaction.

    You'll want to set up a publish / review / test / deploy cycle that allows the content to be reviewed, and revised; updates published to a test server, features to be tested, revised, and deployed to an LMS or Content Management System (CMS) webserver.

    2 replies

    BDuckWorks
    BDuckWorksCorrect answer
    Inspiring
    October 14, 2015

    How have you published and viewed the course?

    If you have published 'to your computer' and are viewing in a browser with a 'file:///' url, it's NOT running through a web browser or Learning Management System (LMS) needed to properly serve the certificate interaction.

    You'll want to set up a publish / review / test / deploy cycle that allows the content to be reviewed, and revised; updates published to a test server, features to be tested, revised, and deployed to an LMS or Content Management System (CMS) webserver.

    Fisherkeller
    FisherkellerAuthor
    Participant
    October 14, 2015

    Thanks so much! I was referring to publishing to my computer. It all makes sense now.

    Lilybiri
    Lilybiri
    Legend
    October 14, 2015

    Which version do you use? And which OS?

    Fisherkeller
    FisherkellerAuthor
    Participant
    October 14, 2015

    Captivate 9 and Windows 7 professional

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