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Kodiak100
Known Participant
August 17, 2016
Question

Certification and Updating Modules

  • August 17, 2016
  • 3 replies
  • 726 views

I'd like to know what will happened in Prime when we have some employees complete a certification and then I have to change some of the training materials that are part of the certification.

If the certification is set for recertification every 12 months, will that be disturbed in any way?

Ideally, I'd like to be able to establish completion of the initial certification and then have the flexibility to update the underlying training as needed WITHOUT impacting the recurring certification date.

Anyone tried this and know what happens?

This topic has been closed for replies.

3 replies

P
procompsvc
Inspiring
May 31, 2017

Has there been any update. This issue is 9 months old with no update as promised

Allen_Partridge
Adobe Employee
Allen_Partridge
Adobe Employee
August 18, 2016

For those who might be following this thread - Peter and I have continued the conversation and I think that there may be an underlying issue. When updating / editing the course module or the course - updates propogate as expected. But if you try to update the certificate directly - add a course for example, then that update appears to happen in the 'preview as learner' but the certificate curriculum does not appear to update in the view of the actual learner. At least not in the view of a learner already enrolled in that certificate program. We are having a look at it - and i've logged it as a potential bug. Will update this thread when I learn more.

Allen_Partridge
Adobe Employee
Allen_Partridge
Adobe Employee
August 17, 2016

Update files inside the cert or update course modules previously assigned as part of the certification?

K
Kodiak100Author
Known Participant
August 17, 2016

I would like to update the course modules previously assigned as part of the certification.

We have a lot of existing certifications tracked manually and I need some way to migrate this information to Prime. My thought was to "game" the system by having a one question test module that I could use in place of the much longer test modules we have for new hires to take.

During the migration period my thought was to set up the cert with that one question test. Then have everyone complete the certification to establish a new cert date for those we've decided to grandfather. After the migration period I'd replace that one question test with the "real" test for all initial certifications.

Initial testing of this idea hasn't been too promising but we've decided to give it 24 hours because we seen some things take a few hours to percolate through the Prime system. I set up a test cert and had a co-worker complete the certification. Then I swapped out modules in the underlying course and asked her to visit the cert again. The original module was still being loaded by Prime even after I've swapped out the original for another module and waited for the module upload to process.

Allen_Partridge
Adobe Employee
Allen_Partridge
Adobe Employee
August 17, 2016

ah.  actually this should work as you expect .  you are just missing a tiny step.

after you upload the new module, go to the course(s) that uses the module.  you will see a little update button.

click to approve adoption of the updated module for that specific course.

allen

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