Known Participant

Question

Changing the color of an SVG in Captivate 2019

Forum|Forum|6 years ago
September 26, 2019
8 replies
2253 views

When I double click on an SGV icon the image goes white and I cannot edit the color. I have tried changing the mouse speed for double click and it is still not working. Any thoughts?

This topic has been closed for replies.

J

Jonny24342520yu6s

Participant

Hi,

I am experiencing the same issue here, when double clicking on an SVG imported from the Asset Library I get a solid white box - double clicking again does nothing. I also tried selecting 'Use as Button' and tried to edit the different states but the option to change the fill remains greyed out. A colleague I work with has this issue but only in the office. When they are working from home they are able to edit the colour of SVG icons. I am on the latest version 11.8.0.586. The cptx is saved locally and the cache is set up to a local folder too.

Has anyone got a solution for this?

J

jenk61140383

Participant

Ran into the same issue and finally figured out. When I double-click the first time, it turns into white. I double-click it AGAIN, and I am able to change the fill color.

B

bedank951

Participant

Running into the same issue. I have tried multiple times and it appears that it is working. The grey bounding box that was turing white now actually selects the object and places blue bounding boxes. The only thing I did differntly was scale the SVG and it started working.

RodWard

Community Expert

The version of Captivate that is downloaded from the Adobe website when you first install it isn't necessarily the very latest version available. You need to check not just the major version number (e.g. Captivate 2019 a.k.a Cp 11) but also the minor version numbers that follow it (e.g. 11.5.1.499). There are often update patches that need to be installed to bring your Captivate version up to the very latest build. These updates may turn out to have resolved the issue you have. So, updating to the very latest build is usually one of the first things Captivate experts here on the forum will suggest that you do. They don't want to waste their valuable time chasing issues that could be easily solved that way.

Lilybiri

Legend

Rod, in the portal OP told it was 11/5/1/499 which is the most recent version. Edit SVG also worked in 11.5.0.476.

RodWard

Community Expert

Yeah I didn't see that post. This forum is a dog's breakfast at the moment. I know they said it's a 'work in progress' but it's a very painful 'work in progress' for anyone trying to assist others here.

Lilybiri

Legend

If you used indeed one of the icons from the Assets Library (as I did in the mentioned blog post) and you have same issues, try this:

Clean the Preferences, by running the CleanPreferences... file which you find in the subfolder 'utils' under the installation folder. Captivate needs to be closed.
With Captivate closed, delete the Contents folder in the eLearning Assets folder, which you find under Publis Documents on a Win system.

C

chastarb3555Author

Known Participant

Still not working.

Dirlo

Inspiring

...

But it works !... Click again on a colored zone of the svg...

C

chastarb3555Author

Known Participant

It doesn't work for me because when I double click the entire image turns white. There is no colored zone.

Dirlo

Inspiring

Try to insert another one and try again ???... For me also the svg turns white but only for a second...

Dirlo

Inspiring

...

Hello !...

I manage to change the color of the svg's by clicking on "modify the image" and then adjusting with the "color" bar...

Happy Captivating !...

...

C

chastarb3555Author

Known Participant

What version of Captivate are you using? I do not see "modify the image." There is and Edit SVG button but I think it requires other editing software.

Dirlo

Inspiring

Oups... My mistake... It's not a svg... but a button from the assets... Can't help you so... Do you have Illustrator ?... Or look in the Lieve's blog... She had explain this... but with Illustrator I remember...