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prabharchandran
Participant
March 17, 2025
Question

Changing User name in Captivate 2019

  • March 17, 2025
  • 2 replies
  • 172 views

I have a licensed version 2019 of Captivate. How do I discontinue and transfer the access to another company user?

    2 replies

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    March 18, 2025

    Actually, I decided to do a little more research into this. I think your answer can be found on this page: https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

    Paul Wilson, CTDP
    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    March 18, 2025

    I would send an email to captivatehelp@adobe.com. This is primarily a user forum, and most of us wouldn't know. Also, if you have a corporate license, the answer might be different from what a regular consumer version of the software offers. 

    Paul Wilson, CTDP
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