Choosing the right tools...
I'm involved in training and creating training materials. I'm also trying to document our business processes.
Tell me if you think this is a good idea or not. I want to use PowerPoint so I can demo the steps involved in doing a process. With PowerPoint I can animate a flow chart and then along the way insert swf (flash) files when I want to show how to do something. I’ve embedded some Wink swf files in some slides and was unhappy with the screen resolution. I tried embedding the Microsoft browser and it works much better with better resolution but I’m not sure that is the way to go. It seems like Captivate is what I want but in an Adobe chat session I was encouraged to instead consider Acrobat Pro 9 Extended.
If it were you and you wanted:
1. To show a visio like model of a business process (accounts payable procedures for example or flow chart) and demonstrate the steps involved in performing the task/process/activity
2. Create high quality flash files that demonstrate who it is performed (how the software is used)
3. To show video clips (avi, mov, mpeg, or flash) with good resolution (usually this will be a demo of step by step actions using software)
4. To avoid the user having to jump through hoops to see the training
5. Get feedback from the users of the training
What would you do?