Click box action in Captivate 9 not working

I am creating a training simulation in Captivate 9.  I want the student to click in one area on the screen.  They have 3 chances to click in the right place.  Captivate is set up to show a Success Message and a Failure Message.  Under "Last Attempt", I have selected "Show" and told Captivate to show a Custom Shape that I put on the page and gave a unique name.  I don't want my Custom Shape to show up until the student has failed the third time.

When I publish my training simulation, my Custom Shape shows up all the time and nothing happens after the third failed attempt.  I don't want to use the Hint box tied to the Click Box because it shows up when the user scrolls over the correct area, not after the 3 failed attempts.

What am I doing wrong?  Or does anyone have a suggestion for how to do this?  Adobe Help is useless as it refers to options that do not exist in Captivate 9.