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jonathonh35343956
Participant
March 11, 2016
Question

Close button causing problems in Internet Explorer

  • March 11, 2016
  • 2 replies
  • 2276 views

I have a SCORM package that gets distributed to many different customers for them to put on their own LMS; it also gets put on our Moodle site. I've noticed if the SCORM is embedded in the LMS, it causes some problems, mainly on Internet Explorer. When a user gets to the end of the SCORM there is a close button, and when the package is embedded in an LMS and accessed through Internet Explorer (or even Microsoft Edge), clicking the close button closes the entire browser window. Meanwhile in Chrome, the same close button in an embedded package doesn't do anything. We're using Captivate 9 to create the packages. Is there a way to prevent the close button from closing the entire browser in Internet Explorer?

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2 replies

TLCMediaDesign
Inspiring
March 15, 2016

What are you executing on the close button?

jonathonh35343956
Participant
March 17, 2016

The Action on the button is "Exit"

TLCMediaDesign
Inspiring
March 17, 2016

Try executing JavaScript;

SCORM_Finish('EXIT_TYPE_FINISH', false);

or

SCORM_CallLMSFinish()

Captiv8r
Legend
March 11, 2016

Hi there

Because of all the inconsistencies surrounding closing the window, I'm an advocate of simply eliminating the Close button.

As you have seen, it doesn't provide expected behavior.

Cheers... Rick

jonathonh35343956
Participant
March 11, 2016

Unfortunately, several customers have specifically requested a close button, so simply removing it isn't an option. 

Captiv8r
Legend
March 11, 2016

I might guess your only option then is to advise your customers that "your mileage may vary".