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L
lohsgret
Participant
August 6, 2020
Question

Close Caption issues when using Google Chrome on a PC

  • August 6, 2020
  • 1 reply
  • 179 views

Hello!

 

I'm creating an educational tutorial for my work using Adobe Captivate 2017. Each slide has the appropriate captions/caption times, but my coworkers are having trouble viewing them. The captions seem to be displayed just fine when using Firefox and Internet Explore on a PC, and are also displayed when I try viewing the tutorial with Firefox and Google Chrome on my Mac. However, the captions aren't working when I open the tutorial in Google Chrome on a PC.

 

I'm pretty new at using this software so any advice you guys could offer would be great!

This topic has been closed for replies.

1 reply

TLCMediaDesign
TLCMediaDesign
Inspiring
August 7, 2020

The only time I've had this issue in Chrome is when the project is set to scale. Is that the case?

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