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L
LostInsight
Known Participant
January 6, 2023
Question

Closed captions button and end of timeline issues

  • January 6, 2023
  • 1 reply
  • 964 views

Hello, 

 

I am currently having a terrible struggle with HTML 5 output of my file. 

 

I have a shared interaction, 

Show Smartshape with the button turned on

Hide Smartshape  without button 

Jump to specific slide

 

( this also happens in other instances outside of this specific interaction)

 

Lets say the timeline is 45 seconds long 

We have a transparent button appearing at 43,  square smart shape disappearing at 42. - all located at the bottom left of the screen, they function as a Next Button. 

 

Upon starting the presentation: 

When we enter the presentation >  select the Closed Captions button > then press play ( As the timeline will not start until you select play when there is audio on the timeline for 508 reasons as requested).

 

The timeline functions like normal for the first few seconds, but for some reason, at the end of the timeline we have the narrator say " please select the next button..." and then the smart shape is set on the timeline to fade out  at 42 seconds , and an invisible button becomes visible ( the timeline for this item starts)  at 43 seconds.

 

We cannot figure out why, but for some reason hitting the closed captions button upon entering the slide, does not allow these other objects to Show or become active.  leaving us with no way to jump to the next slide.

 

Any button that existed on the slide for the entiarty of the timeline, still functions. its only any button that was previously Hidden or at the end of the timeline that does not function or show up. 

 

Any Advice? 

This topic has been closed for replies.

1 reply

Lilybiri
Lilybiri
Legend
January 6, 2023

I have read your question a couple of times but it is difficult to understand. Sorry, I am not a native Engish speaker and I try to keep to the standard terminology of Captivate. This is what I understood:

  • You have issues with the Timeline. I suspect that either a pausing point or a Pause command On Enter for the slide could be the origin. Please read this blog post about Pausing the Timeline:
    https://blog.lilybiri.com/pausing-captivates-timeline
    As you can see it has over 70K views, one of the most visited blogs.
    It would help a lot if you inserted a screenshot of the Timeline panel for that slide.
  • You are using a Shared action for a shape button? Is it possible to post a screenshot of that action and of its parameters? I suspect you want to force the view of the slide from the explanation with a non interactive shape and a shape used as button. You probably need an instance on each slide because timing is different?
  • Are both shapes (interactive and non interactive) in the same location? What is their stacking order? I hope ou are not using a responsive project because stacking is prohibited in a fluid box.
  • To see all the 'interactions' on the slide, is it possible to post a partial screenshot of the Advanced Interaction panel (F9) with the columns for the actions expanded and all objects visible? More in:
    https://blog.lilybiri.com/advanced-interaction-panel-q-and-a
  • You talk about a Next button and a CC button. The previous panel may clarify, but the statement that clicking the CC button will prevent functionality is worrying. Is this a custom CC button or are you using a default playbar having that button?
  • Please, always mention the full version number of Captivate as can be found under Help, About Captivate.

 

L
LostInsightAuthor
Known Participant
January 6, 2023
  •  Thank you for this wonderful article, I have gone through and read it, and I am utilizing a Strict Pause, on enter. and then assign a "user rewind" variable with the current timeline for use with a replay button. 
    • For the slide to begin, the user has to select a "Play" button, which has the on-success command "Continue" 
    • Currently, it happens on Every slide, if I hit Closed Captions or a shortcut key for Closed Captions ( assigned C by my client) then the timeline seems to never reach the end. This has happened with anything above 10 seconds in VO.
  • the shared action is for a shape button, but the shape button is not showing up at the end of the timeline, we know this because we noticed the cover, which is only controlled by the timeline, is not fading out.
  • Not a responsive project, but the option to make it scalable html content is checked. 
  • We originally use either or, click on player cc button or a button that has the "toggle cpcmdcc" ( not the actual code i just cant remember it exactly) code

I have gone through this article and tested using both "Stops" on the timeline and via on Enter Trigger. The same issue occurs.  

 

 

Version: 

 

 

f9 panel: 

 

Publishing Settings: 

 

on enter trigger: 

 

Timeline - redacted text 

 

 

The shared interaction : 

 

It goes like this: 

 

The next button that shows up at theend of the timeline, when clicked does 3 things: 

  1. Shows a non time locked next buton
  2. Hides the "Cover" that is over the "Image" ( Not to be confused with the Invisible button Over the Next button Image) 
  3. and jumps to next slide. 

The issue isnt the Shared action, I am not even able to get to the shared action as the button never shows up at the end of the timeline and the cover never disappears.

The Cover is not fading out and the next button is not clickable or showing up. 

Pleaes note, this issue happened before we added the cover, but it wasnt consistent, and we only just realize it was only when we activated the closed captions. 

Lilybiri
Lilybiri
Legend
January 6, 2023

Very confusing because the names on the Advanced Interaction panel are not the same as in the Timeline.

That shared action is showing a Next button which is on the Timeline from the start. Is that button set to be invisible in output? I am talking about the one with name ending on 1109. The other Next button has timeline starting after the pausing point of the Play button. Why does that Play button need a pausing point? You didn't answer my question about the location of the cover? If it is on top of that Next button it will not prevent that button from being interactive at all. A static object cannot be used to disable a button. Both Next buttons trigger the same shared action (as shown in Advanced Interaction), I don't understand the reason: the ...1109 button will show itself? If it is hidden, it cannot be used.

 

Do you really have an instance of those buttons on EACH slide? For those like the Next button that is indeed necessary but most of the other buttons can be either on the (main) master slide or timed for the rest of the project. 

Sorry for all these questions.  The CC button just toggles cpCmndCC I presume.  You'll need to edit the Resources button as well, but that is off topic.

 

What happens when you click on the 'cover'? The button under that cover will trigger the Shared action which is triggered by its Success event, show itself and go to the indicated slide.  Having the cover disappear will not change anything. The Play button is pausing the slide before the second Next button appears on the timeline.

 

You added a click box, not sure why you want to pause the slide also on the last frame, since the learner is supposed to click the Next button.

 

If you tell me what you want to do exactly, because I am just guessing all the time, maybe I could offer some real help. My intuition tells me that you are 'building' a very complicated workflow to force the learner to view the complete slide (and listen to the audio) before seeing the Next button. That Next button will not necessarily go to the next slide, but may go to another slide, hence the Shared action. Is that correct? Do you also want them to view the complete slide when they revisit the slide? 

The advanced action for the Replay button, maybe have another look at these posts:

https://blog.lilybiri.com/replay-or-reset-slide

https://blog.lilybiri.com/replay-slash-reset-slide-2-captivate-tutorial

You may need an On Enter action to reset the situation to its original state.

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