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Participant
March 7, 2013
Question

Connect 8/Presenter 8 quiz freezing problem, please help!

  • March 7, 2013
  • 1 reply
  • 669 views

Hi,

As we are testing out out LMS we noticed that if someone closes the learning module window whilst midway through a quiz (possibly called away) and comes back later to continue, the window opens back up in one of three ways:

The Alignment of the questions is very far apart and in multiple choice questions, the answer select icon is missing and the submit contiue buttons are greyed out.

The screen is blank and the questions off to the side(the outline tab) are absent besides the first question.

The questions in the outline tab are partly present but wont display on screen when clicked.

(there is supposed to be 10 questions)

(only a few question display, but not on the main screen when selected)

Using Connect 8 and presenter 8 and powerpoint 2007

Tested on Firefox and IE 8 on 6 different computers running everything from XP to Windows 7. (not tested on OSX)

Any ideas?

This topic has been closed for replies.

1 reply

Adobe Employee
March 8, 2013

Hi,

Could you please share the link of the course with username and password

Or  let me know the LMS you are working on.

We have not faced such issues on cloud.scorm.com, sumtotal or connect Lms.

Thanks,

Alpi

grantcookAuthor
Participant
March 8, 2013

Hi Alpi,

I'm on connect 8.

The problem is with all courses published in Presenter 8.

We've tested the courses and curriculums published in Presenter 7 and they work just fine.

I can only conclude that its a presenter 8 bug in the way it publishes the quiz portion of the flash file.