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simonp92035393
Participant
October 23, 2023
Question

Connection to www.adobe.com needed after having publishing in our LMS

  • October 23, 2023
  • 1 reply
  • 155 views

Hello,

 

after the upload to our LMS and an initial start of the eLearning an error occures that a connection to www.adobe.com  was declined. How can I fix this problem?

 

Thank you for your help

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    October 24, 2023

    You will need to supply more information about this issue.

    • Which version of Captivate are you using? (Cp 2019 or 2023 etc)
    • Is this a new course or a previously created course that you are uploading to a new LMS?
    • Have you made sure the output is HTML5 and does not include any SWF components?
    • Are there any links to PDF documents in your content that might be triggering opening a page on the Adobe website (e.g. a page to Acrobat reader) that no longer exists or has been moved?
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