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IDarin
Inspiring
June 23, 2014
Question

content limits in Captivate

  • June 23, 2014
  • 2 replies
  • 298 views

I am a Captivate 6 for Windows user and have noticed seemingly random issues coming up with our modules. Issues may include: missing audio on some slides, red boxes, black screens, "not responding" messages, and ghosting images. My question is, do any (or all) of these issues have to do with going beyond the content limits of Captivate?

Early on in using Captivate (version 3?) I noticed we started having issues when we went beyond, say 200 slides. Now that we are using more audio clips, screen recordings, and images, (on usually 50-100 slides) I am wondering if the amount of content is overwhelming Captivate. Any ideas?

Thanks,

Darin

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2 replies

Varun Kalra
Varun Kalra
Participating Frequently
June 23, 2014

Darin,

You could also try this:

Select all slides, then go to the properties and change the quality to either high (24 bit) or optimized. Ensure that the quality of every slide has been changed to high or optimized in the properties of that slide.

Then go to Edit > Preferences > SWF size and quality > Make that to custom, and uncheck Advanced Project Compression and Compress SWF file.

Then republish your project, with force republish option checked.

Thanks.

I
IDarinAuthor
Inspiring
August 11, 2014

Thanks Varun. Sometimes that works, and sometimes it doesn't.

Captiv8r
Captiv8r
Legend
June 23, 2014

Hi Darin

Back in Captivate 1 through 4 there was an unstated rule of thumb guideline where we saw that if you went beyond 50-65 slides you were in danger territory. When Adobe re-wrote the application and released version 5, I asked what (if any) slide limitations were. I was advised that we should now be able to have as many as 400-600 slides without issue.

However, my thoughts are that with anything like this, you are likely to encounter issues with massive amounts of content. And from what you are reporting, it would seem that you are seeing some of these issues emerge. To me, the red squares are an indication that there is a memory issue at play.

Perhaps try making a copy of the project and removing half the slides. See if things improve. And if they do, maybe consider that the project needs to be split into two modules.

Cheers... Rick

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