Skip to main content
teresah9791625
teresah9791625
Known Participant
December 12, 2016
Question

Continue button on test results not working in Captivate 9

  • December 12, 2016
  • 1 reply
  • 1006 views

On the test results page, I have to click the Continue button twice to get it to navigate correctly. If I click it once it just sits there. I saw some earlier post about a bug in captivate? Anybody have any suggestions?

Thank you,

Teresa

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    December 12, 2016

    Can you post a screenshot of the timeline of the score slide, and of the actions for 'Passing Grade' and 'Failing Grade' from the Quiz, Preferences?

    teresah9791625
    teresah9791625Author
    Known Participant
    December 12, 2016

    Ok, so I was getting your screenshots and I turned off the Show Main Master Slide Objects checkbox on the Test Results slide because I did not want to send that and I just decided to test and the Continue button worked. So there is some issue with what I have on the Main master slide object. I had two smart shapes that I used as buttons on the Main master Slide, I removed these from the master slide and now the Continue button works. So there must be an issue with having a smart object button on the main master slide on the test results page

    Lilybiri
    Lilybiri
    Legend
    December 12, 2016

    That was my suspicion: are any of the buttons on that main master slide set to pause? In that case they will pause at the end of each slide, including the score slide. Since the score slide has also a pausing point at 1.5secs, which is valid for the Continue button you'll have to click twice because the playhead will stop again at the end of the slide. That was the reason for my second question: if you leave the Passing Grade/Failing Grade actions to the default Continue, this behavior is normal. If you change them to a 'jump to slide' or 'Go to Next slide', you are jumping over the pausing point at the end of the slide (from the master slide buttons).

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices